privacy policy
1- We respect your privacy and are committed to protecting it through our compliance with the Privacy Policy. This policy explains the types of information that we may collect from you or that you may provide on the Shabour website, and our practices in collecting, using, maintaining, protecting and disclosing this personal information. It also describes the choices available to you regarding our use of your personal information and how you can access it.
2- This policy is a legally binding agreement between you (as a user or beneficiary) of our services and the operator (Shahbour website). If you are entering into this agreement on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to this agreement, in which case the terms (as a user or beneficiary) shall refer to such entity. If you do not have such authority, or if you do not agree to the terms of this agreement, you must not accept this agreement and may not access and use the services. Once you access and use the services we provide, you acknowledge that you have read, understood and agreed to be bound by the terms of this policy. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.
Collection of personal information:
1- You may access and use the Services without telling us who you are or revealing any information by which you can be identified as a specific, identifiable individual. However, if you wish to use some of the features offered on the Services, you may be asked to provide certain personal information (for example, your name and email address).
2- We receive and store any information you intentionally provide to us when you create an account, post content, or fill out any forms on the Services. This information may include the following:
• Account details (such as username, unique user ID, and password).
• Contact information (such as email address and phone number).
• Basic personal information (such as name and country of residence).
Children's Privacy:
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Services. If you have reason to believe that a child under the age of 18 has provided us with Personal Information through the Services, please contact us to request that we remove that child’s Personal Information from our Services.
Use and processing of collected information:
1- We act as a data controller and data processor when handling personal information, unless we enter into a data processing agreement with you, in which case you will be the data controller and we will be the data processor.
2- We act as a data processor in situations where you submit personal information through the Services. We do not own, control or make decisions about the personal information submitted, and such personal information is processed only in accordance with your instructions. In such cases, the user submitting the personal information acts as a data controller.
3- In order to provide services to you, or to fulfill a legal obligation, we may need to collect and use some personal information. If you do not provide the information we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:
• Create and manage user accounts.
• Send product and service updates.
• Respond to inquiries and provide support.
• Request user feedback.
• Responding to legal requests and preventing harm.
Information management:
1- You can delete some of your personal information that we have. The personal information that you can delete may change as the services change. However, when you delete personal information, we may retain a copy of the unrevised personal information in our records for the period necessary to comply with our obligations to our affiliates and partners, and for the purposes described below. If you wish to delete your personal information or permanently delete your account, you may do so by contacting us.
Disclosure of information:
1- Depending on the requested services or as necessary to complete any transaction or provide any service you have requested, we may share your information with our affiliates, contracting companies and service providers (collectively, “Service Providers”) who we rely on to help operate the services available to you and whose privacy policies are consistent with ours or who agree to abide by our policies regarding personal information. We will not share any personal information with third parties or unaffiliated parties.
2- Service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements. Service providers obtain only the information they need in order to perform their designated functions and we do not authorize them to use or disclose any of the information provided for their own marketing purposes or for other purposes.
Retention of information:
1- We will retain and use your personal information for the period necessary to comply with our legal obligations while your user account remains active, to enforce our agreements, resolve disputes, and unless a longer retention period is required or permitted by law.
2- We may use any aggregate data derived from or combined with your personal information after it has been updated or deleted, but not in a way that identifies you personally. Once the retention period has ended, the personal information will be deleted, so the right to access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the retention period has ended.
Cookies:
1- Our Services use (cookies) to help customize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. If you choose to decline cookies, you may not be able to fully experience the features of the Services. You can learn more about cookies and how they work here.
2- We may use cookies to collect, store and track information for security, personalization, to operate the Services and for statistical purposes. Please note that you have the ability to accept or decline cookies. Most web browsers automatically accept cookies by default, but you can modify your browser settings to decline cookies if you prefer.
Social Media Features:
1- Our Services may include social media, such as Facebook, Twitter, sharing buttons, etc., collectively referred to as (Social Media). These social media may collect your IP address and the page you are visiting on our Services, and may set a cookie to enable the Social Media Features to function properly. The Social Media Features are either hosted by their respective providers or directly on our Services. Your interactions with these Social Media Features are subject to the privacy policy of their respective providers.
Email Marketing:
1- We provide electronic newsletters that you can subscribe to at any time. We are committed to maintaining the confidentiality of your email address and will not disclose your email address to any third party except as permitted in the section on the use and processing of information or for the purposes of using an external provider to send these emails. We will retain the information sent via email in accordance with applicable laws and regulations.
Notifications:
1- We offer push notifications that you can opt in to at any time. To ensure that notifications reach the correct devices, we rely on a unique device code issued by your device’s operating system. While it is possible to access a list of device codes, they will not reveal your identity, your unique device identifier, or your contact information to us. We will retain information sent via email in accordance with applicable laws and regulations. If, at any time, you wish to stop receiving push notifications, simply adjust your device settings accordingly.:
Information Security:
1- We secure the information you provide on computer servers in a secure, controlled environment, protected from unauthorized access, use or disclosure. We maintain reasonable administrative, technical and physical safeguards in an attempt to protect against unauthorized access, use, modification and disclosure of personal information under our control and custody. However, data transmission over the Internet or wireless network cannot be guaranteed.
2- Therefore, while we strive to protect your personal information, you acknowledge that:
• There are security and privacy limitations of the Internet that are beyond our control.
• The security, integrity and privacy of any and all information and data exchanged between you and the Services cannot be guaranteed.
• Any such information and data may be viewed or tampered with during transmission by a third party, despite our best efforts to protect it.
3- Since the security of personal information depends in part on the security of the device you use to communicate with us and the security you use to protect your credentials, please take appropriate measures to protect this information.
Data breach:
1- In the event that we learn that the security of the Services has been compromised or that users’ personal information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures, including, but not limited to, investigating and reporting, as well as notifying and cooperating with law enforcement authorities. In the event of a data breach, we will make efforts to notify affected individuals if we believe there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will post a notice on the Services, send you an email.
Changes and modifications:
1- We reserve the right to modify this policy or its terms relating to the Services at any time at our discretion, when we do, we will revise the updated date at the bottom of this page.
2- The updated version of this Policy will be effective immediately upon publication of the revised Policy unless otherwise stated.
3- Your continued use of the Services after the effective date of the revised Policy (or any other action specified at that time) will constitute your acceptance of such changes. However, we will not, without your consent, use your personal information in a manner materially different from what was stated at the time your personal information was collected.
Accepting this policy:
1- You acknowledge that you have read this Policy and agree to all of its terms and conditions. By accessing and using the Services and providing your information, you agree to be bound by this Policy. If you do not agree to be bound by the terms of this Policy, you are not authorized to access or use the Services.
2- If you have any questions, concerns or complaints regarding this policy or the information we hold about you, you can contact us now.